Configure alert monitor
Set up alert
(1) Go to https://admin.fitrockr.com on a web browser
(2) Enter your login and password
(3) Navigate to Sync Monitor > Alert Monitor
(4) Click the (+) icon to create a new alert
- Name: title of alert
- Flags:
- – select “run daily” if alert should automatically run.
- – select “Send by notification to users” if a notification should be sent to users that did not comply with the rule(s).
- – select “Send by email to email recipient” if a summary email should be sent to specific email addresses. The summary email will include a list of all users that did not comply with the rule(s).
- – select “Track Compliance Days” to attach a compliance report to the alert email
- Monitored Users: select users or groups that should be monitored.
(5) Click Save to save settings
(6) Click the (+) icon to add rules to the alert
(7) Configure rule(s). A rule defines the positive case that needs to be met. If rule is not fulfilled, alert will be triggered.
Example:
This rules defines that each monitored user needs to sync every 3 days. If rule is not met, alert will be triggered.
(8) Click Save to save settings
Multiple rules are combined via OR condition; i.e. if one or more rules fail, alert is triggered.
Run alert
Play icon: click to run the alert. This will also trigger notifications and emails if configured.
Magnifier icon: click to view the result of the last run. This will not perform a run and it will not trigger notifications or emails. To perform a new run/analysis, click the Play icon.
Edit icon: click to modify the alert settings.
Download icon: click to download the compliance report from the last run. To perform a new run/analysis, click the Play icon first.
Compliance report
The compliance report can be attached as Excel spreadsheet to an alert or manually download for an alert.
The compliance report will list all users assigned to an alert and show which of the alert rules have been fulfilled.
The report will also show compliance days of each users. Compliance days are calculated as follows:
Consecutive Non-Compliance Days: number of consecutive days that user has not been compliant (since registering the device with the profile). The number is calculated across all alerts where the user is assigned. As soon as a user has failed one criteria across any assigned alert, a non-compliant day is registered. As soon as the user has achieved a compliant day, consecutive non-compliance days are reset to zero.
Total Non-Compliance Days: total number of all days that user has not been compliant (since registering the device with the profile). The number is calculated across all alerts where the user is assigned. As soon as a user has failed one criteria across any assigned alert, a non-compliant day is registered.