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Create a new user account

(1) Go to https://admin.fitrockr.com on a web browser

(2) Enter your login and password

(3) Navigate to Users

(4) Click on (+) icon to create a new user

(5) assign a role to the user in the field “User Roles”.

    • User: regular user account without special access rights.
    • Admin: admin rights to all modules.
    • AdminFitness: admin rights to the fitness gamification modules.
    • AdminResearch: admin rights to the research modules.
    • Analytics: ability to run reports and analysis only.
    • Coach: access to the coaching module.
    • Live: access to live streaming data.

(6) click on Save to save your changes.

How to mass-create new user accounts

(1) Go to https://admin.fitrockr.com on a web browser

(2) Enter your login and password

(3) Navigate to Users > More Actions > Mass Upload Users

(4) Download the Excel spreadsheet template and fill it with data

(5) Upload the Excel spreadsheet

(6) User accounts in the uploaded Excel spreadsheet will be recognised by email address as unique identifier. If address already exists, user account will be updated. If address does not exist, new user account will be created.

Roles & Access Rights

Please note that you can only set the global User vs Admin role in the mass-import. To assign specific roles to imported user accounts, you need to manually edit each user account.

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