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Wearables
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Privacy & Security
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Data Analytics
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API Developer Access
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Pricing, Plans & Payment
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User Guides for Fitrockr Platform v2
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- How to select the best device for your project
- Prepare Wearable Devices
- Set up data collection profile
- Set up participant in-app consent
- Create new user account
- Influence of profile information on data collection accuracy
- Generate QR Code for Fitrockr Hub participants
- Collect Data: Smartphone Sync (single-sync) with Fitrockr Hub app
- Trouble shoot device pairing
- Check synchronisations
- Use Notifications
- Use Questionnaires
- Wearable and Device ID Management
- Sleep Recording with Garmin Devices
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- HRV Report
- Background Sync
- Body Battery Report
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- View user health data
- Export raw data
- Set Goals for Fitrockr Hub App
- Configure alert monitor
- Show all articles ( 12 ) Collapse Articles
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- How to select the best device for your project
- Prepare Wearable Devices
- Set up data collection profile
- Create new user account
- Influence of profile information on data collection accuracy
- Collect Data: Tablet Sync (multi-sync) with Fitrockr Hub app
- Trouble shoot device pairing
- Check synchronisations
- Reassign device to another user
- Wearable and Device ID Management
- Sleep Recording with Garmin Devices
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- HRV Report
- Body Battery Report
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- View user health data
- Export raw data
- Configure alert monitor
- Trouble shoot syncing issues for multi device sync (multi-sync)
- Show all articles ( 8 ) Collapse Articles
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- How to select the best device for your project
- Create new user account
- Connect with Garmin Connect
- Check synchronisations
- Fetch historic Garmin Connect data
- Configure alert monitor
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- Body Battery Report
- View user health data
- HRV via Garmin Connect Sync
- Sleep Recording with Garmin Devices
- Export raw data
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- Show all articles ( 2 ) Collapse Articles
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- Quick step overview for USB upload
- How to select the best device for your project
- Prepare Wearable Devices
- Set up data collection profile
- Create new user account
- Transfer settings to device for USB sync
- Collect Data: Tablet Sync (multi-sync) with USB cable
- Sync via USB cable to Laptop
- Influence of profile information on data collection accuracy
- Wearable and Device ID Management
- Sleep Recording with Garmin Devices
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- HRV Report
- Body Battery Report
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- View user health data
- Check synchronisations
- Export raw data
- Trouble shoot device pairing
- Configure alert monitor
- Show all articles ( 9 ) Collapse Articles
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User Guides for Fitrockr Platform v3
- Prepare Wearable Devices
- Setup: Projects
- Setup: Staff
- Manage: Users
- Manage: Groups
- Manage: Alerts
- Manage: Notifications
- Manage: Questionnaires
- Collect Data
- Analyze Data
- Fitrockr API
- Track: Compliance Dashboard
- Track: Device Synchronisation
- Analyze: Data Export
- Analyze: Standard Reports
- Analyze: Sleep Analysis
- Analyze: 6 Minute Walk Test
- Analyze: Body Battery
- Analyze: HRV
- Analyze: Activities
- Set and Track Goals
- Show all articles ( 6 ) Collapse Articles
Fetch historic Garmin Connect data
Historic Data Backfill
When you connect a user to a Garmin Connect account, a historic data backfill of 85 days will be automatically initiated. It may take a few minutes until you can see the data in Fitrockr.
A manual backfill is therefore only needed if no historic data has been received for a specific user during initial setup.
To manually request a historic data backfill, follow these steps:
(1) Go to https://admin.fitrockr.com on a web browser
(2) Enter your login and password
(3) Navigate to Users
(4) Search for the user who you want to fetch historic data
(5) Click on the user name
(6) Click on More Actions

(7) Choose between the following options to backfill data:
A – Request Garmin Dailies Backfill
This option will fetch historic all day totals from Garmin Connect.
B – Request Garmin Sleep Backfill
This option will fetch historic sleep data from Garmin Connect.
C – Request Garmin Body Comps Backfill
This option will fetch historic body composition data from Garmin Connect. This data is only available if a Garmin smart scale has been connected to the to the Garmin account.
D – Request Garmin Activity Backfill
This option will fetch historic activity data from Garmin Connect.
Important note: please request each backfill only once for a user. Requesting a backfill multiple times for the same user will block your Fitrockr platform from receiving any further historic data due to excessive use.
Contact Fitrockr Support at support@fitrockr.com or your account manager if you need a long(er) historic data backfill for a specific user.