Frequently Asked Questions

How much does it cost?

Fitrockr is free to use! Record all your workouts and activities, access awesome statistics and join group, national and global leagues at no cost.

How does it work?

It is easy and fun! Create your free Fitrockr account and link your fitness tracker. All your activity data will automatically be synced and translated into comparable Fitrockr Points. This allows comparison between different sports types and fitness trackers. Watch how you rank in the leaderboards, succeed in public leagues or create your personal ones.

Do I need a fitness tracker?

No! If you don't have a fitness tracker, you can use your iPhone or Android phone as a tracker. All you need to do is to download the Misifit, Fitbit or Google Fit app and select your phone as tracker.

Which fitness trackers are supported?

Misfit - all Misfit fitness trackers and devices are supported.

Fitbit - all Fitbit fitness trackers and devices are supported.

Google Fit - all Google Fit compatible apps and fitness trackers are supported.

iPhones - all iPhones are supported as long as they are connected to the Misfit or Fitbit app.

Android Phones - all Android phones are supported as long as they are connected to the Misfit, Fitbit or Google Fit app.

When will my tracker become compatible?

Soon! We are continously adding new trackers to Fitrockr. Just sign up for the Newsletter and we will let you know as soon as your device becomes compatible.

How about privacy?

You are in full control! Fitrockr allows you to control what data is shared with others.

Why have you founded Fitrockr?

We love to compete! We are sports enthusiasts that lacked the possibility to compete online across different types of sports with each other. We wanted to create a community of athletes that enjoy enhanced training statistics, league rankings and competitions independent of the sport they love and the fitness tracker brand they are using.

How does syncing work?

You need to sync your tracker with its native app first (e.g. Misfit, Fitbit, Google Fit). Fitrockr will automatically fetch your data from the tracker's app after a few minutes. You can also click on FETCH DATA on the Dashboard to initiate a sync immediately.

What are points?

Points express your activity level independent of steps or distance!

Fitrockr will automatically calculate Activity Points based on your activity level and personal attributes such as gender, age, height and weight. This makes all activity and sport types independent of steps or distance and allows you to compete with other users independent of their preferred type of sport. Because 500 steps from a 70 year old overweight is more worth than from a 20 year old in perfect shape.

Mathematically spoken, based on your personal condition, you are burning a specific amount of calories each day without doing anything. Every additional 10 calories will earn you 1 Fitrocker Activity Point.

How do leagues and rankings work?

Your league ranking is determined by your total points within each season (calendar month). At the end of each season, final ranking will be calculated. If there is more than one division in your league, top Fitrockrs will be promoted to a higher division and bottom Fitrockrs will be relegated.

How does scoring work?

Scoring is considered final after the season ends and the 24hrs grace period for syncing expires. The grace period is to ensure that all athletes have a chance to sync. In the case that a season has ended and an athlete has not synced in this grace period, their final score will not be included in this season, rather their last synced score will be included. All times are based on the GMT (Greenwhich Mean Time) time zone.

My device is not syncing?

If you are having issues with our service, please contact us at support@fitrockr.com and we'll do our best to resolve your issue.

How do I change my password?

To change your password, please go to your Settings page.

How do I delete my account?

Oh no, please don't go! If you are having issues with our service, please contact us at support@fitrockr.com and we'll do our best to resolve your issue.
If you still feel to delete your account, please go to your Settings page to initiate account deactivation.

Terms & Conditions

General

  • We respect your privacy and do not sell or disclose your contact information unless required by law.
  • Information you upload or post to FITROCKR may be seen by others.
  • We want your feedback on FITROCKR but if you give it to us you don't own it if we use it.
  • No warranties are made by FITROCKR and FITROCKR is not liable for your activities connected with the site.
  • FITROCKR can cancel your account if you misbehave.

This site and the mobile applications and services available in connection with this site (the "Site") are made available to you by FITROCKR subject to these terms and conditions, including those set forth in the FITROCKR Privacy Policy (the "Terms"). By accessing, using or downloading any materials from the Site, you agree to follow and be bound by the Terms, which may be updated by FITROCKR from time to time without notice to you. You can review the most current version of the Terms at any time under Terms. FITROCKR and its third party providers may make improvements and/or changes in the products, services, mobile applications, features, programs, and prices described in this Site at any time without notice. Certain provisions of the Terms may be supplemented or superseded by expressly designated legal notices or terms located on particular pages at this Site. The Site is not intended for and is not designed to attract children under 13 years of age. If you do not agree with the Terms, please do not use this Site. BY CONTINUING TO USE THE SITE, YOU ARE INDICATING YOUR AGREEMENT TO THE TERMS AND ALL REVISIONS THEREOF. FITROCKR reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or any portion thereof with or without notice. You agree that FITROCKR shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site or any portion thereof.

Registration

To use the services available on the Site, you must complete the membership registration form. You agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Site's registration form ("User Data") and (b) maintain and promptly update the User Data to keep it accurate and current. You agree that FITROCKR may use your User Data to provide services on the Site for which you have expressed interest. If you provide any information that is inaccurate or not current, or FITROCKR has reasonable grounds to suspect that such information is inaccurate or not current, FITROCKR has the right to suspend or terminate your account and refuse any and all current or future use of the Site. In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of any applicable jurisdiction.

Payments

If you choose to become a Premium member of FITROCKR, you must designate and provide information about your preferred payment method (e.g., credit card, online payment service or any other payment method made available by FITROCKR) ("Payment Method"). You may switch to a different Payment Method or update your information by visiting the "Account" page or by contacting us by email at support@FITROCKR.com. You will immediately be charged for your membership fees after you click "Submit" on the confirmation page and your account will be activated to "FITROCKR Premium Member" status. You agree to pay all membership fees and other charges incurred in connection with your username and password for your FITROCKR account.

Fees and Renewals

You may elect to pay membership fees on a monthly or annual basis. All membership fees are payable in advance. Membership fees will be billed automatically to the Payment Method at the start of the monthly or annual period, as applicable, and will auto-renew until your membership is terminated. The renewal membership fees will be the same as the initial charges unless you are otherwise notified in advance. You authorize FITROCKR to charge your Payment Method for the appropriate membership charges and fees and for any other purchases you elect to make via the Site. FITROCKR reserves the right to increase membership fees or to institute new fees at any time upon reasonable notice posted in advance on this Site. Members changing from monthly to annual memberships will have the annual rates take effect at the beginning of the next billing date. If you upgrade your membership or add new categories of service to your account, such changes may result in a new billing date effective upon the date you elect such upgrade or addition. ALL PURCHASES ARE FINAL AND NO REFUND WILL BE GIVEN FOR UNUSED PORTIONS OF YOUR INITIAL OR ANY RENEWAL MEMBERSHIP PERIOD.

Cancellation

You may cancel your Premium membership by visiting your "Account" page and selecting "Downgrade" or by contacting us. The cancellation of a membership will go into effect at the end of your current billing cycle, and you will have the same level of access to the Site through the remainder of such billing cycle. When your Premium membership ends, your account will enter "FITROCKR Free" mode. No refunds or credits will be provided by FITROCKR upon cancellation. You can renew your subscription at anytime without opening a new account, provided that additional fees may apply if you decide to upgrade to Premium membership at a later date.

User Conduct

You are solely responsible for maintaining the confidentiality of the password associated with your account and for restricting access to your password and to your computer while logged into the Site. You accept responsibility for all activities that occur under your account or from your computer. We endeavor to use reasonable security measures to protect against unauthorized access to your account. We cannot, however, guarantee absolute security of your account, your Content or the personal information you provide, and we cannot promise that our security measures will prevent third-party "hackers" from illegally accessing the Site or its contents. You agree to immediately notify FITROCKR of any unauthorized use or your account or password, or any other breach of security, and to accept all risks of unauthorized access to the User Data and any other information you provide to FITROCKR.

You understand that all information, data, text, software, sound, photographs, graphics, video, messages, tags, or other materials ("Content"), whether publicly posted or privately transmitted, available in connection with the Site are the sole responsibility of the person from whom such Content originated. This means that you, and not FITROCKR, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Site. FITROCKR does not control or monitor the Content posted to the Site by others and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Site, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will FITROCKR be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available on the Site.

You agree to not use the Site to: (a) upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; (b) harm minors in any way; (c) impersonate any person or entity, including, but not limited to, a FITROCKR official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity; (d) upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships; (e) upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; (f) upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation; (g) upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (h) interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site; and/or (i) intentionally or unintentionally violate any applicable local, state, national or international law. You specifically agree not to access (or attempt to access) the Site or the Content through any automated means (including the use of any script, web crawler, robot, spider, or scraper), and that you will not forge or manipulate identifiers in order to disguise the origin of any access (or attempted access) to the Site.

You acknowledge that FITROCKR may or may not pre-screen or monitor Content, but that FITROCKR and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, monitor, refuse or remove any Content that is available via the Site. Without limiting the foregoing, FITROCKR and its designees shall have the right to remove any Content that violates the Terms or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content available in connection with the Site, including any reliance on the accuracy, completeness, or usefulness of such Content.

You acknowledge, consent and agree that FITROCKR may access, preserve and disclose your User Data, Payment Method information and other Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of FITROCKR, its users and the public. Subject to the foregoing, FITROCKR will use reasonable efforts to maintain the confidentiality of your User Data and Payment Method information.

The Site is for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell for any commercial purposes any portion of the Site, use of the Site or access to the Site.

You understand that use of certain features of the Site may require you to purchase third party equipment or materials (e.g., GPS systems). While FITROCKR may recommend the equipment or materials of certain third party suppliers, FITROCKR shall have no responsibility for your acquisition or use of any third party equipment or materials and does not guarantee that third party equipment or materials will function with the Site or will be error-free.

Content Submitted to the Site

FITROCKR does not claim ownership of Content you may submit or make available for inclusion on the Site. However, with respect to Content you submit or make available for inclusion on the Site (other than User Data or Payment Method information), you grant FITROCKR a worldwide, perpetual, irrevocable, royalty-free and non-exclusive license, as applicable, to use, distribute, reproduce, modify, adapt, publicly perform and publicly display and otherwise exploit such Content on the Site for the purposes of providing and promoting the Site and the features and services available on the Site.

The Site may provide you with the option of making certain Content that you submit to the Site as private or available only to select users of the Site. If, upon submission of Content to the Site, you initially elect to mark such Content as private or available for a limited group of users, FITROCKR will maintain the privacy of such Content in accordance with your election. However, if you do not elect to mark your Content as private or available for a limited group of users, or later change such designation to allow such Content to be made generally available, FITROCKR can not and does not guarantee the privacy of such Content.

Dealings with Third Party Service Providers and Advertisers

Third party product and service offerings made available for purchase by you on the Site are made and offered directly by the applicable third party service provider or advertiser. When you purchase any such product or service offering through the Site, you acknowledge that you are contracting directly with the applicable third party service provider or advertiser and not with FITROCKR. Your correspondence or business dealings with, or participation in promotions of, third party service providers or advertisers found on or through the Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party service provider or advertiser. Although we are interested in receiving feedback regarding our third party service providers and advertisers and their products and services, and may from time to time assist you in your dealings with such third party service providers and advertisers, FITROCKR is not responsible for the performance or nonperformance of any third party service provider or advertiser. You are in no way obligated to use or transact business with any particular third party service provider or advertiser that appears on the Site. YOU AGREE THAT FITROCKR SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND INCURRED BY YOU AS THE RESULT OF ANY OF YOUR DEALINGS WITH THIRD PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE ON THE SITE.

Links

The Site may provide, or third parties may provide, links to other Internet sites or resources. Because FITROCKR has no control over such sites and resources, you acknowledge and agree that FITROCKR is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources.

You are granted a limited, non-exclusive right to create a text hyperlink to the Site, provided such link does not portray FITROCKR or any of its products or services in a false, misleading, derogatory or otherwise defamatory manner, and provided further that the linking site does not contain any pornographic, illegal, offensive, harassing or otherwise objectionable material. You are further granted a right to implement any RSS feeds located on the Site for your personal, non-commercial use, solely as described on the Site. We reserve the right to revoke these licenses generally, or your right to use specific links or RSS feeds, at any time, with or without cause.

Interactions with Site Users

The Site functions as a venue to connect members in a virtual information place. As a neutral facilitator, FITROCKR is not directly involved in the actual transactions between members of the Site. As a result, FITROCKR has no control over the truth, accuracy, quality, legality, or safety of postings made by users of the Site. FITROCKR shall have no responsibility to confirm the identity of members. FITROCKR shall also have no responsibility to confirm or verify the qualifications, background, or abilities of users of the Site. You shall at all time exercise common sense and good judgment when dealing with any user of the Site.

If you are dealing with Site features for informing a friend about our Site, FITROCKR will require you to provide your friend's contact information and/or email address. FITROCKR will automatically send that friend a one-time email. FITROCKR may store the information you provide for a period of time, provided that FITROCKR will use such information only to identify if your friend is or later becomes a member of FITROCKR. You represent that you are authorized to provide any third party email address or other information that you provide to FITROCKR.

Electronic Communications

The Site may provide you with the ability to send e-mails, post messages to user forums, enter chat rooms, speak via Internet voice connections or send similar messages and communications to third party service providers, advertisers, other users and/or FITROCKR. You agree to use communication methods available on the Site only to send communications and materials related to the subject matter for which FITROCKR provided the communication method, and you further agree that all such communications by you shall be deemed your Content and shall be subject to and governed by the Terms. By using any of the communications methods available on the Site, you acknowledge and agree that (a) all communications methods constitute public, and not private, means of communication between you and the other party or parties, (b) communications sent to or received from third party service providers, advertisers or other third parties are not be endorsed, sponsored or approved by FITROCKR (unless expressly stated otherwise by FITROCKR) and (c) communications are not pre-reviewed, post-reviewed, screened, archived or otherwise monitored by FITROCKR in any manner, though FITROCKR reserves the right to do so at any time at its sole discretion in accordance with the Terms. You agree that all notices, disclosures and other communications that we provide to you electronically shall satisfy any legal requirement that such communications be in writing.

Proprietary Rights

You acknowledge and agree that the Site, any necessary software used in connection with the Site (if any) and any Content available on the Site contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly permitted by applicable law or authorized by FITROCKR or applicable third party service providers or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Site, the software or Content available on the Site (other than Content that you may submit), in whole or in part.

FITROCKR grants you a personal, non-transferable and non-exclusive right and license to access and use the Site; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Site. You agree not to access the Site by any means other than through the interface that is provided by FITROCKR for use in accessing the Site. The term FITROCKR, the FITROCKR logo and other FITROCKR logos and product and service names are the exclusive trademarks of, and are owned by, FITROCKR, Inc., and you may not use or display such trademarks in any manner without FITROCKR's prior written permission.

Any third party trademarks or service marks displayed on the Site are the property of their respective owners.

FITROCKR reserves all rights not expressly granted hereunder.

Claims of Copyright Infringement

If you have reason to believe any part of the Content of the Site infringes the copyrights of others, please notify our Support Team immediately using the contact information provided below. It is our policy to investigate any allegations of copyright infringement brought to our attention. We reserve the right in our sole discretion to immediately suspend and/or terminate access to any Site by any user who is alleged to have posted infringing materials or a link to infringing materials on the Site and to immediately remove or disable the allegedly infringing Content or link.

If you are the copyright owner (or are authorized to act on behalf of the copyright owner), please notify our Support Team immediately if you believe that (a) any Content displayed on the Site infringes your copyright or (b) any link posted on the Site links to materials that infringe your copyright. As soon as we receive your notice of claimed infringement, in the form described below, we will promptly remove or disable access to the materials that are claimed to be infringing (or the subject of infringing activity). Your notice must be in writing and must include the following: a description of the copyrighted work you believe has been infringed (or if you believe multiple copyrighted works have been infringed, a representative list); a description of the material you believe is infringing or the subject of infringing activity, together with enough information to permit us to locate the material on the applicable Site; enough information to permit us to contact you, such as, your name, address, telephone number and, if available, e-mail address; a statement that you have a good faith belief that the allegedly infringing use of the material was not authorized by the owner of the exclusive right that is allegedly infringed (the "copyright owner"), an agent for the copyright owner, or by law; a statement that all of the information you have provided is accurate; and a statement, made under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner. Your notice must be sent to:
support@FITROCKR.com

Your Feedback

We welcome your comments, feedback, suggestions, and other communications regarding the Site and the information and services we make available through the Site (collectively, "Feedback"). While you are not obligated to provide Feedback, in the event that you provide Feedback, you hereby grant to FITROCKR a worldwide, non-exclusive, transferrable, assignable, sub-licenseable, perpetual, irrevocable, royalty-free license to copy, distribute, create derivative works of, publicly display and perform and otherwise exploit such Feedback and to use, make, have made, sell, offer for sale, import and export products and services based on such Feedback. For this reason, we ask that you not send FITROCKR any Feedback that you do not wish to license to us as set forth above.

Disclaimer of Warranties and Liability

THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT AVAILABLE ON THE SITE IS PROVIDED TO YOU "AS IS" AND WITHOUT WARRANTY. FITROCKR AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS HEREBY DISCLAIM ALL WARRANTIES WITH REGARD TO SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. FITROCKR AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (d) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (e) ANY ERRORS IN THE SITE WILL BE CORRECTED.

YOU EXPRESSLY AGREE THAT FITROCKR IS NOT PROVIDING MEDICAL ADVICE VIA THE SITE. THE CONTENT PROVIDED THROUGH THE SITE, INCLUDING ALL TEXT, PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, GRAPHICS, AUDIO, VIDEO AND AUDIO-VIDEO CLIPS, AND OTHER MATERIALS, WHETHER PROVIDED BY US OR BY OTHER ACCOUNT HOLDERS OR THIRD PARTIES IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (a) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, (b) A VISIT, CALL OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, OR (c) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR LABEL. SHOULD YOU HAVE ANY HEALTH RELATED QUESTIONS, PLEASE CALL OR SEE YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER PROMPTLY. SHOULD YOU HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR 911 IMMEDIATELY. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF ANY CONTENT PRESENTED ON THIS SITE, AND YOU SHOULD NOT USE THE SITE OR ANY CONTENT ON THE SITE FOR DIAGNOSING OR TREATING A HEALTH PROBLEM. THE TRANSMISSION AND RECEIPT OF OUR CONTENT, IN WHOLE OR IN PART, OR COMMUNICATION VIA THE INTERNET, E-MAIL OR OTHER MEANS DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT OR OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND FITROCKR.

YOU EXPRESSLY AGREE THAT YOUR ATHLETIC ACTIVITIES, WHICH GENERATE THE CONTENT YOU POST OR SEEK TO POST ON THE SITE (INCLUDING BUT NOT LIMITED TO CYCLING) CARRY CERTAIN INHERENT AND SIGNIFICANT RISKS OF PROPERTY DAMAGE, BODILY INJURY OR DEATH AND THAT YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH THESE ACTIVITIES EVEN IF CAUSED IN WHOLE OR PART BY THE ACTION, INACTION OR NEGLIGENCE OF FITROCKR OR BY THE ACTION, INACTION OR NEGLIGENCE OF OTHERS. YOU ALSO EXPRESSLY AGREE THAT FITROCKR DOES NOT ASSUME RESPONSIBILITY FOR THE INSPECTION, SUPERVISION, PREPARATION, OR CONDUCT OF ANY RACE, CONTEST, GROUP RIDE OR EVENT THAT UTILIZES FITROCKR'S SITE.

YOU EXPRESSLY AGREE TO RELEASE FITROCKR, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, REPRESENTATIVES, EMPLOYEES, PARTNERS AND LICENSORS (THE "RELEASED PARTIES") FROM ANY AND ALL LIABILITY CONNECTED WITH YOUR ATHLETIC ACTIVITIES, AND PROMISE NOT TO SUE THE RELEASED PARTIES FOR ANY CLAIMS, ACTIONS, INJURIES, DAMAGES, OR LOSSES ASSOCIATED WITH YOUR ATHLETIC ACTIVITIES. YOU ALSO AGREE THAT IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH (a) YOUR USE OR MISUSE OF THE SITE, (b) YOUR USE OR MISUSE OF EQUIPMENT OR PROGRAMS CREATED OR LICENSED BY FITROCKR WHILE ENGAGED IN ATHLETIC ACTIVITIES, (c) YOUR DEALINGS WITH THIRD PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE THROUGH THE SITE, (d) ANY DELAY OR INABILITY TO USE THE SITE EXPERIENCED BY YOU, (e) ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES OR CONTENT OBTAINED THROUGH THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF FITROCKR HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Indemnity

You agree to indemnify and hold FITROCKR and its subsidiaries, affiliates, officers, agents, representatives, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, post, transmit or otherwise seek to make available through the Site, your use of the Site, your athletic activities which generate the Content you post or seek to post on the Site (including, but not limited to, athletic activities in connection with any contests, races, group rides, or other events which FITROCKR sponsors, organizes, participates in, or whose Site is used in connection with), your connection to the Site, your violation of the Terms, or your violation of any rights of another person or entity.

Termination

You agree that FITROCKR may, under certain circumstances and without prior notice, immediately terminate your account and/or access to the Site. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the Terms or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Site (or any portion thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, and/or (g) nonpayment of any fees owed by you in connection with the Site. Termination of your account may include (x) removal of access to all offerings within the Site, (y) deletion of your information, files and Content associated with or inside your account, and (z) barring of further use of the Site. Further, you agree that all terminations for cause shall be made in FITROCKR's sole discretion and that FITROCKR shall not be liable to you or any third party for any termination of your account or access to the Site.

APPLICABLE LAWS

This Site is controlled by FITROCKR from its offices within Germany. FITROCKR makes no representation that the Content in the Site or the Site are appropriate or available for use in other locations, and access to them from territories where their content or use is illegal is prohibited. Those who choose to access this Site from locations outside of Germany do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of Germany export laws and regulations. Any action related to the Site, the Content or the Terms shall be governed by German law. You hereby consent and submit to the exclusive jurisdiction and venue in the state and federal courts located in Berlin Germany for any legal proceedings related to the Site or the Terms. If any party hereto brings any suit or action against another for relief, declaratory or otherwise, arising out of these Terms, the prevailing party will have and recover against the other party, in addition to all court costs and disbursements, such sum as the court may adjudge to be reasonable attorneys' fees. Except to the extent prohibited by applicable law, the parties agree that any claim or cause of action arising out of or related to use of the Site or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. Sections 9, 11, 12, 13, 15 and 16 shall survive termination of your account and/or the Terms.

General

You agree that no joint venture, partnership, employment or agency relationship exists between you and FITROCKR as a result of the Terms or your use of the Site. The Terms constitute the entire agreement between you and FITROCKR with respect to your use of the Site. The failure of FITROCKR to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. You may not assign, delegate or otherwise transfer your account or your obligations under these Terms without the prior written consent of FITROCKR. FITROCKR has the right, in its sole discretion, to transfer or assign all or any part of its rights under these Terms and will have the right to delegate or use third party contractors to fulfill its duties and obligations under these Terms and in connection with the Site. FITROCKR's notice to you via email, regular mail or notices or links on the Site shall constitute acceptable notice to you under the Terms. A printed version of the Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Section titles and headings in the Terms are for convenience only and have no legal or contractual effect. Any rights not expressly granted herein are reserved.

Support and Questions

If you have any questions regarding these Terms or need support, please contact us by email at support@FITROCKR.com.

Privacy Policy

General

FITROCKR respects your right to privacy and shares your concern about the security of any data you may submit to FITROCKR via FITROCKR's websites and related services (the "Site). The following statement (the "Privacy Policy") discloses the guidelines FITROCKR has established for protecting the information you provide to FITROCKR during your visit to the Site.

What information about me does FITROCKR collect and how is it used?

FITROCKR only collects personal information about you if you voluntarily choose to share it with FITROCKR. FITROCKR does not share, rent or sell information concerning FITROCKR's members or other users of its website to third parties in ways other than disclosed in this privacy statement.

To use the core functionality of the Site, you must first complete the registration form at the Site and agree to our Terms and Conditions. During registration you will be required to provide personal information such as your name and email address. There are several other opportunities on the Site for you to share personal information about yourself with FITROCKR. This may include information about you such as your equipment and activities, your routes, your name, and your zip code and e-mail address. FITROCKR will also collect your credit card or other payment information if you choose to become a FITROCKR Member. If you choose to share any personal information with FITROCKR, FITROCKR may store it and use it for internal research and other FITROCKR marketing purposes, including e-mailing you with special promotions and other programs of interest. If the information is sent as part of a website evaluation, FITROCKR may also use the information to contact you about your comments. If you opt-in for the FITROCKR newsletter during registration, FITROCKR will use your email address to send you newsletters with updates and news about FITROCKR. You may remove your name from our email list by updating your profile in the Account section or by emailing support@FITROCKR.com. FITROCKR does not share, rent or sell your information to another company in ways other than disclosed in this privacy statement.

When you visit the Site, a cookie will be stored on your computer. Generally, cookies work by assigning to your computer a unique number that has no meaning outside of FITROCKR. FITROCKR's cookies do not contain any personally identifying information; FITROCKR uses them to provide features such as personalization, to save your member ID and to keep track of your shopping cart. FITROCKR may also use cookies to assist it in delivering content specific to your interests. Additionally, after you've entered your member ID and password during a session on FITROCKR's website, FITROCKR saves that information so you don't have to re-enter it repeatedly during that session. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Not accepting cookies may make certain features of the Site unavailable to you. FITROCKR may use your IP address to identify you, to administer the Site and to assist in diagnosing problems with FITROCKR's server.

Like most standard Web site servers the Site uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. In addition, FITROCKR uses Google Analytics as a method of tracking site statistics and user behavior on the Site.

You may decide to send FITROCKR personally identifying information in an e-mail message which might contain information or inquiries about FITROCKR's products or services. FITROCKR will use this information to identify you as a FITROCKR member and to respond to the electronic mail. FITROCKR will only use the information obtained to resolve the issue identified in the e-mail. FITROCKR never sells e-mail addresses. You may change or request deletion of your personal information by contacting support@FITROCKR.com.

FITROCKR servers might not necessarily be located in your country of residence. FITROCKR servers and thus your personal data are currently hosted in the United States of America and/or in Europe.

FITROCKR will only share your personal information with third parties if:

  • FITROCKR has your consent;
  • FITROCKR determines that it is required to do so by law; such as in response to a court order or subpoena;
  • FITROCKR finds that you are in breach of its terms and conditions or any of its policies or usage guidelines for specific products or services;
  • it is necessary in FITROCKR's opinion to do so to prevent, investigate, detect or prosecute criminal offenses or attacks on the technical integrity of the Site or FITROCKR's network;
  • it is necessary in FITROCKR's opinion to do so to protect the rights, property, or safety of FITROCKR or its employees, the users of its website(s), or the public; or
  • it is necessary to fulfill your product or service order. FITROCKR uses a credit card processing company to process your credit card information as required for your order and to ensure that your transaction is secure. This processing company does not retain, share, store or use your personally identifiable information for any other purposes.

Information about you and your use of the Site may be aggregated with other information collected on the Site or otherwise used in ways that do not personally identify you or constitute personally identifiable information. This type of aggregated or statistical information may be used by us to improve the quality of the Site or for other purposes that we may deem appropriate.

What can I do to help make sure the security works correctly?

To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the Site. Please note: If you do not use a SSL- capable browser, you are at risk for having data intercepted. FITROCKR will not be responsible for any compromise of data that is intercepted due to your use of an unsecured browser.

Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid site identification information for the site you are communicating with, or send information over an unsecured connection. FITROCKR recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the site you are visiting (secure URLs begin with https:// rather than the normal http://), along with the security symbol of your browser (an open or closed padlock in Netscape or a broken or complete key in Internet Explorer) to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the site to which you are connected. FITROCKR encourages you to use this to check the validity of any site you connect to using secure communications.

If my credit card company determines that there are fraudulent charges on my account, what should I do?

If your credit card company determines that there are fraudulent charges on your account that are the result of the use of your credit card at the Site and they hold you liable for the unauthorized changes, please contact FITROCKR immediately. You can contact FITROCKR by email at support@FITROCKR.com.

You should carefully review security/privacy policies of any third party sites accessible from the Site. Other sites accessible through the Site have their own policies and data collection, use, and disclosure practices. Please consult each site's policies and practice. FITROCKR is not responsible for the policies or practices of third parties. The information practices of those websites linked from the Site are not covered by this Privacy Policy. These other sites may send their own cookies to users, collect data, or solicit personal information.

Does FITROCKR offer opt-out or opt-in services?

Yes. If you choose to stop receiving emails from FITROCKR, please follow the unsubscribe instructions within each email communication or send an email to support@FITROCKR.com. FITROCKR will not provide or share any mailing lists or other information about you to another company or service for promotional purposes. Any service related emails (to confirm a purchase, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the service you requested.

What if information I have previously submitted has changed?

If you need to correct, amend or delete submitted information that is inaccurate by visiting "Profile" on the Site.

What about the blog?

FITROCKR maintains a relationship with an outside service provider to administer the online Blog site that can be accessed through FITROCKR's site (the "Blog"). The Blog maintains the look and feel of the Site, but any personal information you provide on the Blog is stored by the outside service provider. Any personal information submitted on the Blog is wholly governed by the privacy policy of the outside service provider. FITROCKR recommends that you read that privacy policy before submitting any personal information on the Blog. Although the Blog pages may have FITROCKR branding, the outside service provider is prominently identified so that you are aware of who is collecting your personal information. If you use the Blog, you should be aware that any personally identifiable information you submit in the comment field can be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. FITROCKR is not responsible for the personally identifiable information you choose to submit via the Blog.

Privacy Policy changes

If FITROCKR makes changes to any terms or conditions of this Privacy Policy, these changes will be posted on the Site in a timely manner. If FITROCKR decides to change this Privacy Policy, it will post those changes on this Privacy Policy and other places FITROCKR deems appropriate, which may include the Site, for a period of time FITROCKR deems appropriate, so that you are aware of what information FITROCKR collects, how FITROCKR uses it, and under what circumstances, if any, FITROCKR discloses it. FITROCKR reserves the right to modify this Privacy Policy at any time, so please review it frequently. In case of a business transaction in which a portion or all of FITROCKR's business is acquired, FITROCKR will notify you as described above in this paragraph.

Disclaimer

While FITROCKR continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and FITROCKR cannot ensure or warrant the security of any information you transmit to FITROCKR. Transmitting personal information is done at your own risk.

Contact FITROCKR

FITROCKR welcomes your questions and comments about security and privacy. Please send any questions or comments via email to support@FITROCKR.com.

Imprint

Joerg Fehlinger, Christof Kuhlmeyer
Dunckerstr. 5
10437 Berlin, Germany

Email: support@FITROCKR.com

Limitation of liability for internal content

The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to- dateness, completeness or accuracy of any of the pages. Pursuant to section 7, para. 1 of the TMG (Telemediengesetz - Tele Media Act by German law), we as service providers are liable for our own content on these pages in accordance with general laws. However, pursuant to sections 8 to 10 of the TMG, we as service providers are not under obligation to monitor external information provided or stored on our website. Once we have become aware of a specific infringement of the law, we will immediately remove the content in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.

Limitation of liability for external links

Our website contains links to the websites of third parties ("external links"). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided. At the point in time when the links were placed, no infringements of the law were recognisable to us. As soon as an infringement of the law becomes known to us, we will immediately remove the link in question.

Copyright

The content and works published on this website are governed by the copyright laws of Germany. Any duplication, processing, distribution or any form of utilisation beyond the scope of copyright law shall require the prior written consent of the author or authors in question.

Data protection

A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g., name, address or e-mail address). If personal data are collected, this only occurs - to the extent possible - with the prior consent of the user of the website. Any forwarding of the data to third parties without the express consent of the user shall not take place. We would like to expressly point out that the transmission of data via the Internet (e.g., by e-mail) can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities. The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g., by means of spam mail.

Photo Credits

This site and our apps use pictures from Unsplash and Pexels because they are awesome!

Cookie Policy for Fitrockr

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram, Google+, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: support@fitrockr.com

Press Information

English Press Kit

Download English Press Kit

German Press Kit

Download German Press Kit

BETA Application Status

What does "BETA" mean?
The term "beta" refers to Fitrockr's stage of development.
The core functionality is developed and bugs are hunted down and fixed, features are improved or revamped for maximum usability, and performance issues are optimized.

What can I expect from the BETA application?
You will be able to use all Fitrockr core features without critical bugs or issues. Due to ongoing continuous improvements, you may experience optimizations and feature updates as you go. All Fitrockr users are more than welcome to report bugs, issues, optimization ideas and recommendations to help us make the product the way you like it.

Please send any feedback to support@fitrockr.com