Setup: Projects Each project represents a separate and distinct view on its data, configuration and users. You can set up staff (administrators) that can view multiple projects by switching between the projects.Please note that it is not possible to r ...
Trouble shoot syncing issues for multi device sync (multi-sync)
Trouble shoot syncing issues for multi device sync (multi-sync) Important InformationIf you encounter problems pairing and syncing devices with the multi-sync tablet, please try general trouble shooting tips first at https://www.fitrockr.com/help-cent ...
HRV via Garmin Connect Sync
HRV via Garmin Connect HRV data can be retrieved 24/7 if the Fitrockr Hub mobile app is used for data synchronization. This is supported by all Garmin models apart of Vivofit 4 which lacks a heart rate sensor. If a project uses Garmin Connect m ...
Reassign device to another user
Reassign and transfer device to another user Important InformationThis help guide applies to the Fitrockr Hub Multi Sync mode only.(1) on the Fitrockr Hub tablet go to Devices(2) select the device that should be reassigned and transferred to another u ...
Set up participant in-app consent
Set up participant in-app consent To set up an in-app consent go to Platform > Data Collection Profile. Fill in your plain text consent related to the data collection profile. The consent will be displayed after entering the project join-code ...
How to charge Garmin devices best
How to charge Garmin devices best Garmin devices are shipped with a USB charging cable only. This means that a charging plug has to be purchased separately. If an underpowered charging plug is used, it will take significantly longer to charge a Gar ...
Collect Data: Tablet Sync (multi-sync) with USB cable
Tablet Sync (multi-sync) with USB cable Tablet Compatibility Information Fitrockr tablet sync is only compatible with the following Android tablets: – Samsung Galaxy Tab A8 65GB version (4GB RAM) – Xiaomi Pad 5 Alternative Android tablets can be used ...
Transfer settings to device for USB sync
Transfer settings to device for USB sync Before data can be retrieved from the device via USB cable, device needs to receive the data collection profile settings first. There are two options how to do this: Transfer settings via multi sync Android tablet ...
Set up data collection profile
Set up data collection profile Data collection profile determines how data should be recorded by the device and which accompanying features should be enabled. Data collection profile can be set up at Platform > Data Collection Profile Name: title o ...
Quick step overview for USB upload
Quick step overview for USB upload Using the USB data upload feature requires a few steps to be followed: 1. Prepare your devices: https://www.fitrockr.com/help-center/prepare-your-project 2. Set up a data collection profile: https://www.fit ...