Pricing, Plans & Payment

Pricing Plans Payment Our pricing is based on user numbers and length of access. Please contact us in case of large user numbers, limited research funds or if you need a custom quote. We also offer a free of charge 2 week trial. View detailed pricing pla ...

Setup: Prepare Wearable Devices

Prepare Wearable Devices It is recommended that you technically prepare your Garmin devices before deploying them to your participants. The technical preparation should consist of the following steps:Upgrade Firmware of Garmin DeviceGarmin devices a ...

Data Dictionary

Data Dictionary USER User Id: unique identifier of the user.First Name: first name.Last Name: last name.Email: email address. Team Names: list of assigned teams of the user.Group Names: list of assigned groups of the user.Year of Birth: yea ...

How to use HR monitor strap ​

How to use a heart rate monitor strap A heart rate monitor strap (e.g. Garmin HRM-Pro, Polar H10 Strap, Suunto Smart Strap, Wahoo Tickr Strap) needs to be connected as an accessory to a compatible Garmin watch. A strap cannot record data as a stand ...

Fitrockr API

Fitrockr API DATA-API Important Information and RestrictionsFitrockr REST-API can be used to import all synced data.Scroll down to LIVE-DATA-API if you want to obtain a live data stream via API. Study the DATA-API documentation Request API ...

Trouble Shoot Pairing Issues

Trouble Shoot Pairing Issues If you are experiencing Fitrockr app pairing issues with a Garmin device, follow below trouble shooting instructions. Garmin device is not found Check if Bluetooth is enabledEnsure that the tablet/smartphon ...

Collect Data: Sync via USB cable to Laptop

Sync via USB cable to Laptop The file upload allows recorded data from a Garmin device to be uploaded to a user profile. This syncing scenario is ideal for large data amounts (e.g. accelerometer) or if Bluetooth sync did not work and data needs to b ...