Help & Knowledge Center

Getting Started

• How to select the best device for your project
• Select the right synchronization type for your project​
• Make or Buy Decision: Integrating a Wearable API yourself or pay for a plug-n-play solution
• Two-Factor-Authentication

Garmin Devices

• Garmin Device Firmware Guide
• Check Garmin Device Firmware
• Set up and Connect Garmin Index2 Scale
• Screen Control on Garmin Wearables
• How to charge Garmin devices best
• Wearable and Device ID Management
• Setup: Prepare Wearable Devices
• Compatible Garmin Devices
• Garmin Timezone & Time
• Wifi Capabilities and Restrictions of Garmin Devices

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Setup

• Setup: Prepare Wearable Devices
• Setup: Staff
• Setup: Projects
• Setup: Audit Log
• Localization & Translation
• Two-Factor-Authentication
• Mass User Registration & Setup

Manage

• Manage: Users
• Manage: Self-Sign Up for Garmin Connect Users
• Manage: Self-Sign Up for Apple Watch & Apple Health Users
• Manage: Groups
• Manage: Alerts
• Manage: Notifications
• Manage: Surveys
• Mass User Registration & Setup

Data Collection

• Collect Data: Synchronization Types
• Collect Data: Tablet Sync (multi-sync) with "Fitrockr Hub (Multi-Sync)" app
• Collect Data: Smartphone Sync (single-sync) with Garmin Connect app
• Collect Data: Overview
• Collect Data: Smartphone Sync (single-sync) with Fitrockr app
• Collect Data: Sync via USB cable to Laptop
• Collect Data: Smartphone Sync (single-sync) with Omron Blood Pressure Monitors
• Apple Health and Google Health Connect
• Withings
• Wifi Capabilities and Restrictions of Garmin Devices
• Wearable Sync Methods and Frequencies
• Samsung Health
• Oura
• Polar
• Collect Data: Menstrual Cycle Tracking

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Track

• Track: Compliance Dashboard
• Track: Device Synchronisation
• Set and Track Goals
• Track: Data Availability Dashboard
• Track: Data Entry

Analyze

• Analyze: Overview
• Analyze: Data Export
• Analyze: Standard Reports
• Analyze: Sleep Analysis
• Analyze: Vitality Report
• Analyze: 6 Minute Walk Test
• Analyze: Body Battery
• Analyze: HRV
• Analyze: Activities
• Analyze: Live Streaming
• Analyze: Analytics Studio
• Analyze: Share
• Setup: Onboarding & First Steps
• Analyze: Data Export (Accelerometer & Gyroscope)

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Other

• Fitrockr Apps
• Participants Guide
• Privacy & Security
• Pricing, Plans & Payment
• Fitrockr API
• Localization & Translation

Trouble Shooting

• Trouble Shoot Data Issues
• Trouble Shoot Syncing Issues
• Trouble Shoot Pairing Issues
• Send Debug Information
• Support Tickets
• Frozen Device Time and Data Loss
• Wifi Capabilities and Restrictions of Garmin Devices
• Trouble Shoot Issues

Definitions

• Data Dictionary
• Motion Intensity
• MET & MVPA
• Enhanced BBI Measurement
• Heart Rate Zones
• Influence of profile information on data collection accuracy
• HRV via Garmin Connect Sync
• Stress Measurement with Apple Watch and Google Watch

FAQ

• How to use HR monitor strap ​
• What happens when a Garmin device runs full?
• How to read Accelerometer json output file
• How to get access to Dexcom data
• Which Garmin devices support Wifi sync
• How to free up and reclaim licenses
• How to do a complete data export
• How to enable notifications on the wearable
• Why are some values longer than the given timeframe
• How to pair the Garmin Index Sleep Monitor
• How to get GPS data
• How to check if background sync is enabled
• What does influence sleep measurement and recording
• Why do HR and BBI measurements not fully align?
• What apps are needed to use Fitrockr?

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Blog

• How to Obtain Wearable Data for Research or Healthcare
• Wie man Wearable-Daten für Forschung und Gesundheitswesen erhält
• Why API Integration Is Harder Than It Looks: The Iceberg of Invisible Tasks
• Important Update: Upcoming Transition to New Garmin Sync Technology

Featured Articles

Popular Articles

• Collect Data: Sync via USB cable to Laptop
• Trouble Shoot Pairing Issues
• Fitrockr API
• Collect Data: Smartphone Sync (single-sync) with Fitrockr app
• How to use HR monitor strap ​

Newest Articles

• What apps are needed to use Fitrockr?
• Why do HR and BBI measurements not fully align?
• What does influence sleep measurement and recording
• How to check if background sync is enabled
• Collect Data: Menstrual Cycle Tracking

Recently Updated Articles

• How to get GPS data
• Setup: Projects
• What apps are needed to use Fitrockr?
• Why do HR and BBI measurements not fully align?
• What does influence sleep measurement and recording