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Wearables
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Privacy & Security
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Data Analytics
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API Developer Access
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Pricing, Plans & Payment
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User Guides for Fitrockr Platform v2
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- How to select the best device for your project
- Prepare Wearable Devices
- Set up data collection profile
- Set up participant in-app consent
- Create new user account
- Influence of profile information on data collection accuracy
- Generate QR Code for Fitrockr Hub participants
- Collect Data: Smartphone Sync (single-sync) with Fitrockr Hub app
- Trouble shoot device pairing
- Check synchronisations
- Use Notifications
- Use Questionnaires
- Wearable and Device ID Management
- Sleep Recording with Garmin Devices
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- HRV Report
- Background Sync
- Body Battery Report
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- View user health data
- Export raw data
- Set Goals for Fitrockr Hub App
- Configure alert monitor
- Show all articles ( 12 ) Collapse Articles
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- How to select the best device for your project
- Prepare Wearable Devices
- Set up data collection profile
- Create new user account
- Influence of profile information on data collection accuracy
- Collect Data: Tablet Sync (multi-sync) with Fitrockr Hub app
- Trouble shoot device pairing
- Check synchronisations
- Reassign device to another user
- Wearable and Device ID Management
- Sleep Recording with Garmin Devices
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- HRV Report
- Body Battery Report
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- View user health data
- Export raw data
- Configure alert monitor
- Trouble shoot syncing issues for multi device sync (multi-sync)
- Show all articles ( 8 ) Collapse Articles
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- How to select the best device for your project
- Create new user account
- Connect with Garmin Connect
- Check synchronisations
- Fetch historic Garmin Connect data
- Configure alert monitor
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- Body Battery Report
- View user health data
- HRV via Garmin Connect Sync
- Sleep Recording with Garmin Devices
- Export raw data
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
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- Quick step overview for USB upload
- How to select the best device for your project
- Prepare Wearable Devices
- Set up data collection profile
- Create new user account
- Transfer settings to device for USB sync
- Collect Data: Tablet Sync (multi-sync) with USB cable
- Sync via USB cable to Laptop
- Influence of profile information on data collection accuracy
- Wearable and Device ID Management
- Sleep Recording with Garmin Devices
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- HRV Report
- Body Battery Report
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- View user health data
- Check synchronisations
- Export raw data
- Trouble shoot device pairing
- Configure alert monitor
- Show all articles ( 9 ) Collapse Articles
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User Guides for Fitrockr Platform v3
- Prepare Wearable Devices
- Setup: Projects
- Setup: Staff
- Manage: Users
- Manage: Groups
- Manage: Alerts
- Manage: Notifications
- Manage: Questionnaires
- Collect Data
- Analyze Data
- Fitrockr API
- Track: Compliance Dashboard
- Track: Device Synchronisation
- Analyze: Data Export
- Analyze: Standard Reports
- Analyze: Sleep Analysis
- Analyze: 6 Minute Walk Test
- Analyze: Body Battery
- Analyze: HRV
- Analyze: Activities
- Set and Track Goals
- Show all articles ( 6 ) Collapse Articles
Select the right synchronization type for your project
The Fitrockr Health Solution platform offers two different synchronization typest. Each Garmin device can only be synchronized with one synchronization type.
Asynchronuous Sync (Fitrockr Hub app or Garmin Connect app)
The asynchronuous sync is the standard and most used synchronization type in projects. In this use case, Garmin device records data 24/7 on its internal storage. Whenever the user opens the Fitrockr Hub app or Garmin Connect app, data is automatically synchronized from the device to the Fitrockr cloud.
The asynchronuous sync is recommended for 24/7 data recordings. All data will also be provided in a standardized and structured format that is easily to export. Furthermore, all Fitrockr reports (e.g. Sleep Report, HRV Report, etc.) are based on this data.
✅ 24/7 data recording
✅ Structured data to download (XLS, CSV, JSON)
✅ Fitrockr reports available (e.g. Sleep Report, HRV Report, etc.)
✅ Fitrockr Hub app and Garmin Connect app available for iOS and Android.
❌ No real-time data stream. Data is only available when user actively sync.

Synchronuous Sync (Fitrockr Live app)
The synchronuous sync is a special synchronization that establishes a live data stream between the Garmin device and the Fitrockr platform. Data can be viewed in real-time while the Garmin device is worn.
The synchronuous sync is recommended for time-boxed activity monitoring. The live stream can be recorded and downloaded as a live stream json file. However, data is not available as a structured format to export. Fitrockr reports (e.g. Sleep Report, HRV Report, etc.) are also not supported for live streams.
The synchronuous sync is also not ideal for 24/7 data collection as it requires a permanent Bluetooth connection between the Garmin device and an Android smartphone/tablet. If connection gets lost, no data is streamed or recorded during the interupted time period.
✅ Real-time data stream.
✅ Ideal time-boxed activity monitoring.
❌ Not ideal for 24/7 data collection.
‼️ Fitrockr Live app only available for Android.
❌ No structured data to download (XLS, CSV, JSON). Only live tream json file that includes all data.
❌ No Fitrockr reports available (e.g. Sleep Report, HRV Report, etc.).
