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Wearables
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Privacy & Security
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Data Analytics
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API Developer Access
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Pricing, Plans & Payment
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User Guides for Fitrockr Platform v2
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- How to select the best device for your project
- Prepare Wearable Devices
- Set up data collection profile
- Set up participant in-app consent
- Create new user account
- Influence of profile information on data collection accuracy
- Generate QR Code for Fitrockr Hub participants
- Collect Data: Smartphone Sync (single-sync) with Fitrockr Hub app
- Trouble shoot device pairing
- Check synchronisations
- Use Notifications
- Use Questionnaires
- Wearable and Device ID Management
- Sleep Recording with Garmin Devices
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- HRV Report
- Background Sync
- Body Battery Report
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- View user health data
- Export raw data
- Set Goals for Fitrockr Hub App
- Configure alert monitor
- Show all articles ( 12 ) Collapse Articles
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- How to select the best device for your project
- Prepare Wearable Devices
- Set up data collection profile
- Create new user account
- Influence of profile information on data collection accuracy
- Collect Data: Tablet Sync (multi-sync) with Fitrockr Hub app
- Trouble shoot device pairing
- Check synchronisations
- Reassign device to another user
- Wearable and Device ID Management
- Sleep Recording with Garmin Devices
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- HRV Report
- Body Battery Report
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- View user health data
- Export raw data
- Configure alert monitor
- Trouble shoot syncing issues for multi device sync (multi-sync)
- Show all articles ( 8 ) Collapse Articles
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- How to select the best device for your project
- Create new user account
- Connect with Garmin Connect
- Check synchronisations
- Fetch historic Garmin Connect data
- Configure alert monitor
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- Body Battery Report
- View user health data
- HRV via Garmin Connect Sync
- Sleep Recording with Garmin Devices
- Export raw data
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- Show all articles ( 2 ) Collapse Articles
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- Quick step overview for USB upload
- How to select the best device for your project
- Prepare Wearable Devices
- Set up data collection profile
- Create new user account
- Transfer settings to device for USB sync
- Collect Data: Tablet Sync (multi-sync) with USB cable
- Sync via USB cable to Laptop
- Influence of profile information on data collection accuracy
- Wearable and Device ID Management
- Sleep Recording with Garmin Devices
- Standard Reports
- Sleep Report
- 6 Minute Walk Test
- HRV Report
- Body Battery Report
- Data Dictionary
- Use Garmin HRM PRO Monitor
- Fitrockr API
- View user health data
- Check synchronisations
- Export raw data
- Trouble shoot device pairing
- Configure alert monitor
- Show all articles ( 9 ) Collapse Articles
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User Guides for Fitrockr Platform v3
- Prepare Wearable Devices
- Setup: Projects
- Setup: Staff
- Manage: Users
- Manage: Groups
- Manage: Alerts
- Manage: Notifications
- Manage: Questionnaires
- Collect Data
- Analyze Data
- Fitrockr API
- Track: Compliance Dashboard
- Track: Device Synchronisation
- Analyze: Data Export
- Analyze: Standard Reports
- Analyze: Sleep Analysis
- Analyze: 6 Minute Walk Test
- Analyze: Body Battery
- Analyze: HRV
- Analyze: Activities
- Set and Track Goals
- Show all articles ( 6 ) Collapse Articles
Sync via USB cable to Laptop
The file upload allows recorded data from a Garmin device to be uploaded to a user profile. This syncing scenario is ideal for large data amounts (e.g. accelerometer) or if Bluetooth sync did not work and data needs to be transferred.
Important Information
Prior using the file upload, you need to configure the Garmin device with the Data Sampling Rate. To do so, you need to sync the Garmin device once with the Fitrockr Hub app. This will transfer the settings to the device. Afterwards, you disconnect the device from the Fitrockr Hub app to prevent it from further syncing with the app as you will be syncing with the USB cable attached to a Laptop.
(1) Go to Manage > Users
(2) Edit User
(3) Select File Upload

(4) Connect Garmin device to computer via USB
(5) Open Explorer (Windows) or Finder (Mac)
(6) Select the Garmin device
If Garmin device does not show up, mass storage feature may need to be enabled on the device or it may need to be reconnected via USB. Consult Google on trouble-shooting tips if Garmin device does not show up.
If Garmin device still does not show up, install Android File Transfer tool to access your Garmin device.

(7) Copy the folder “Garmin” to the computer hard drive
(8) Check whether folder includes map data (only applicable to some Garmin models). Map data can be found on the root level and identified via the file name including “map” and the file extension “.img” on the main folder. Delete these files as they too large to upload.

(9) Zip the folder
(10) Upload the zip file to Fitrockr

(11) Data will be automatically processed and associated with the user account
(12) After synchronization, content of the folder HSA on the device can be deleted to free up space. The HSA folder contains all activity and health data recordings.
FIT File Upload supports the following data types at the moment:
Dailies
Stress
SPO2 (PulseOx)
Accelerometer
Gyroscope
Heart Rate
Intraday
BBI
Activities
Sleep (on device sleep only)
Respiration
Motion intensity
Zero crossing