Manage: Groups

Manage: Groups Groups can be used to structure and segment users. This comes handy when exporting data as you can select a group to be exported instead of every single user. A user can be assigned to multiple groups.

Manage: Users

Manage: Users Each user represents a project participant, study participant, patient or any individual wearing a Garmin device for data collection. Users do not have access to the Fitrockr Research &  Control Center. User only wear the Garm ...

Setup: Staff

Setup: Staff Staff represents project team members that require access to the Fitrockr Research &  Control Center.Email and password will allow the individual to log into the Fitrockr Research &  Control Center.RolesRole access is defined as ...

Setup: Projects

Setup: Projects Each project represents a separate and distinct view on its data, configuration and users. You can set up staff (administrators) that can view multiple projects by switching between the projects.Please note that it is not possible to ...

HRV via Garmin Connect Sync

HRV via Garmin Connect HRV data can be retrieved 24/7 if the Fitrockr mobile app is used for data synchronization. This is supported by all Garmin models apart of Vivofit 4 which lacks a heart rate sensor.  ...

Manage: Reassign device to another user

Reassign and transfer device to another user Important InformationThis help guide applies to the "Fitrockr Hub (Multi Sync)" mode only.(1) on the Fitrockr app go to Devices(2) select the device that should be reassigned and transferred to another us ...

How to charge Garmin devices best

How to charge Garmin devices best Garmin devices are shipped with a USB charging cable only. This means that a charging plug has to be purchased separately.  If an underpowered charging plug is used, it will take significantly longer to charge a Gar ...

Wearable and Device ID Management

Wearable and Device ID Management Garmin wearables and devices utilise the following identifiers:  MAC Address: the wearable MAC address is a unqiue ID that is transferred from the device to Fitrockr. However, the MAC address changes whenever the ...

Privacy & Security

Data protection and security tailored to sensitive data research projects Fitrockr provides secure EU cloud or local on-premise data storage compliant with the latest security and data protection regulations.  – ISO-certified cloud servers located i ...