Manage: Surveys
Surveys are freely definable lists of questions to collect subjective feedback from users.
Fitrockr surveys can only be used with the Fitrockr mobile app in the single-sync scenario.
Participant Experience
Surveys are shown to users in the Fitrockr app.
If surveys are enabled, users will see a new navigation item called Surveys which will show available surveys.
Users will receive an app notification whenever a new survey becomes available.
Surveys can consist of multiple questions with various answering types.
Administrator Experience - Setup Surveys
General Section
Name: title of survey. This will be shown to the participants.
Enable Survey: determines whether survey is active and sent to participants.
Scheduling Section
Scheduling type: determines how the survey is scheduled:
– Fixed Dates: survey is distributed within a specific date and time range.
– Interval: survey is distributed every X days starting from a specific date.
– Days After Joining: survey is distributed individually for each participant based on the join-date (date when QR code was scanned with the Fitrockr app).
– Anytime (by participant): survey is available all the time and participant can submit feedback anytime.
➡️ Participants will receive a push notification at the start time of a survey by default.
➡️ Survey schedule is based on participant local dates and times.
Reminder Notification (Hours After Delivery): a reminder push notification is sent x hours after survey start to all participants who have not completed the survey.
Participant Section
Add participants to receive the survey.
➡️ Pro tip: you can also assign groups of participants. Groups can be managed at Manage > Groups.
Questions Section
Add questions to the survey.
Add Link: adds a link below the question. Participants can click the link to view additional external information (e.g. Youtube video, pdf document, audio, image, etc.)
Question Text: question displayed to the participants.
Question Type: determines how the question can be answered.
– Yes/No: question can be answered by selecting Yes or No.
– Text: question can be answered by entering a free text.
– Whole Number: question can be answered by entering a whole number.
– Decimal Number: question can be answered by entering a whole or decimal number.
– Single Choice: question can be answered by selecting one option.
– Multiple Choice: question can be answered by selecting one or more options.
– Date: question can be answered by selecting a date.
– Time: question can be answered by selecting a time.
– Date and Time: question can be answered by selecting a date and time.
Mandatory Question: determines if question must be answered.
Branching: allows setting a branch or path between questions.
Administrator Experience - Analyze Surveys
Click the chart icon to anayze surveys.
Click the download icon to download the survey responses as Excel file.
Click the stats icon next to a question to view the responses for the question.
Click the stats icon next to a user to view the responses for the user.
Click the chat icon next to a user to fill out the survey yourself. This can be used as alternatively method to interview a user.