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Reassign and transfer device to another user
Important Information
This help guide applies to the Fitrockr Hub Multi Sync mode only.
(1) on the Fitrockr Hub tablet go to Devices
(2) select the device that should be reassigned and transferred to another user
(3) select PAIR DEVICE – if this option is disabled, please select DISCONNECT DEVICE first
![CleanShot 2023-02-09 at 13.44.15 CleanShot 2023-02-09 at 13.44.15](https://www.fitrockr.com/wp-content/uploads/elementor/thumbs/CleanShot-2023-02-09-at-13.44.15-q1wol15n0ghqk89hu5i3o6pmm43o3brdib4a5t6150.jpg)
(4) select the new user that should be assigned to the device
(5) confirm that data should be deleted on the device
![CleanShot 2023-02-09 at 13.51.23 CleanShot 2023-02-09 at 13.51.23](https://www.fitrockr.com/wp-content/uploads/elementor/thumbs/CleanShot-2023-02-09-at-13.51.23-q1wov15tq06k2vqkfz47p5v64ot8zegkjsz8ysc6d4.jpg)
(6) go to “Sync Device” and sync the device one time to transfer all settings to the device
(7) go back to “Devices”, select the device and click DISCONNECT DEVICE and remove it from the connected device list
The device is now good to be worn and synced with the new user.